Privacy Policy for the Destination App​

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Last Updated: 31st October 2023

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This Privacy Policy is for the following companies:

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Destination High Street Ltd, 1st Floor, Seneca House, Buntsford Park Road, Bromsgrove, B60 3DX.

Destination Bromsgrove and Destination Highstreet are brands held within Destination High Street Ltd.

 

Our company understands and respects individuals' right to privacy and is committed to providing online data security.

 

This privacy statement explains how data is handled whilst you browse and submit information through the website and app and your options regarding the ways in which your data is used.

 

Our website and app comply with the principles of the Data Protection Act 1998.

 

What type of information do we collect?

 

We receive, collect and store any information you enter on our website and app or provide us in any other way. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, and communications), and payment details (including credit card information, comments, feedback, product reviews, recommendations, and personal profiles.

 

How do we collect information?

 

When you conduct a transaction on our website or app, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated below only.

 

Why do we collect such personal information?

 

We collect such non-personal and personal information for the following purposes.

1. To provide and operate the services

2. To provide our users with ongoing customer assistance

3. To be able to contact our visitors and users with updates regarding offers, events, promotions, and other new information for Destination High Street Ltd

4. To create aggregated statistical data and other aggregated and/or inferred non-personal information,

5. Which we or our business partners may use to provide and improve our respective services to comply with any applicable laws and regulations.

 

How do we store, use, share and disclose our site visitors' personal information?

 

Our company and mobile application are hosted on the wix.com platform. Wix.com provides us with an online platform that allows us to sell our products and services to you. Your data may be stored through wix.com's data storage, databases and the general wix.com applications. They store your data on secure servers behind a firewall.

 

All direct payment gateways offered by wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

How do we communicate with our site and app visitors?

 

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our companies, or as otherwise necessary to contact you to enforce our user agreement applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail.

 

Transfer/ Sharing of Data

 

We will not disclose your personal information unless we are obliged to do so or allowed to do so by law or where we need to do so to run our business (for example information may be passed to and used by other businesses of our companies or where other people process data for us). Should this be the case, we will ensure that confidentiality agreements are in place.

 

How can our site visitors withdraw their consent?

 

If you don't want us to process your data anymore, please contact us at info@backdoorproductions.co.uk or send us a mail to Destination High Street Ltd, 1st Floor Seneca House, Buntsford Park Road, Bromsgrove, B60 3DX

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How to Request, Correct or Delete information held?

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Your Rights – How to Access and Limit Our Use of Certain Personal Data. Subject to applicable law, and in some cases dependent upon the processing activity we are undertaking, you have certain rights in relation to your Personal Data as detailed below.

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1. Right of Access. You have a right to know what Personal Data we collect about you and, in some cases, to have such Personal Data communicated to you. Subject to applicable law, we may charge you a fee for this access. Please note that we may not be able to provide you with all the information you request, and, in such a case, we will endeavour to explain to you why. 

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2. Right to Data Portability. If the processing is based on your consent or performance of a contract with you and processing is being carried out by automated means, you may be entitled to (request that we) provide you or another party with a copy of the Personal Data you provided to us in a structured, commonly used, and machine-readable format. 

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3. Right to Correct Personal Data. Subject to the limitations in applicable law, you may request that we update, complete, correct or delete inaccurate, incomplete, or outdated Personal Data. 

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4. Deletion of Personal Data (“Right to Be Forgotten”). Subject to applicable law, you have a right to request that we delete your Personal Data if either: (i) it is no longer needed for the purpose for which it was collected, (ii) our processing was based on your consent and you have withdrawn your consent, (iii) you have successfully exercised your Right to Object (see below), (iv) processing was unlawful, or (iv) we are required to erase it in order to comply with a legal obligation. We cannot restore information once it has been deleted. Please note that to ensure that we do not collect any further Personal Data, you should also delete our App from your mobile devices, terminate your account with us, and clear our cookies from any device where you have used our Platform or an App. We may retain certain Personal Data (including following your request to delete) for audit and record-keeping purposes, or as otherwise permitted and/or required under applicable law. 

 

Policy updates

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon the posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

 

Questions and your contact information

 

If you would like to access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@backdoorproductions.co.uk or send us mail to Destination High Street Ltd, 1st Floor Seneca House, Buntsford Park Road, Bromsgrove, B60 3DX.